This is a two-part webinar series that introduces the rehabilitation process. This requires housing administrators and their staff to work with homeowners, contractors, building inspectors, local officials, and funders. Understanding each of these groups and learning to work with them helps to avoid some of the problems that are commonly encountered in rehabilitation programs. This is the first session of a two-part webinar that will walk you through the steps involved in the rehabilitation program process, deciding on the best approach, and strategy design for your community.