A key element for SHIP program compliance requires that local governments retain proper file documentation when it comes to administrative responsibilities such as advertising, managing waiting lists, as well as maintaining proper documentation related to processing applications and providing assistance. This webinar will focus on the use of a checklist to assist in file compliance, along with documents required in the file by regulatory and statutory requirements. The presenters will discuss additional documentation requirements imposed by the local government in the LHAP and their written policies and procedures. There will be a review of what documents are not required and best practices for compliance with program file and record retention requirements.