This is the beginning of a two-part webinar series that provides an overview of the income qualification process for SHIP applicants. It is designed for those who conduct intake and process applications for SHIP assistance and the people who supervise them. The first session covers the process of proper advertising based on the SHIP rule and statute and your LHAP, establishing a waiting list, the application intake process, setting priorities based on your LHAP, and determining household members to establish household size. Presenters will offer a review of the income verification process including the definition of income, income inclusions and exclusions, types of income and how they are calculated, and proper file documentation of income verification.