Privacy Policy

Privacy Policy

1. Introduction: Florida Housing Coalition (“we,” “us,” “our”) is committed to protecting the privacy of our members and ensuring the security of the personal information we collect and maintain. This Privacy Policy outlines how we collect, use, disclose, and protect the information of our members who interact with our database.

2. Information We Collect

We may collect and process the following types of personal information from members:

• Name, organization, title/position
• Contact information (email address, phone number, mailing address)
• Membership status and participation history
• Payment and billing details (for membership dues and event registration, processed securely by third-party payment providers)
• Event attendance and engagement records
• Preferences for communication and member benefits

3. How We Use Your Information

We use the collected information to:

• Manage and maintain membership records
• Provide member benefits, resources, and communications
• Facilitate event registration and participation
• Process payments securely
• Improve our services and engagement with members
• Comply with legal and regulatory obligations

4. Information Sharing and Disclosure

We do not sell or rent member information to third parties. We may share information in the following circumstances:

• With service providers who assist in managing our membership database, event registration, and payment processing (subject to confidentiality agreements)
• When required by law, legal process, or government request
• With affiliated partners for collaborative events, only with member consent

5. Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, loss, or misuse. This includes secure database management, encryption, and access controls. Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure.

6. Data Retention

We retain membership records as long as necessary for membership management and legal compliance. Upon membership expiration, we may retain minimal contact information for historical and communication purposes unless a member requests deletion.

7. Member Rights and Choices

Members have the right to:

• Access, correct, or update their personal information
• Request deletion of their personal data (subject to legal and operational constraints)
• Opt out of marketing or non-essential communications
• Withdraw consent for data processing where applicable

To exercise these rights, members can contact us at info@flhousing.org.

8. Cookies and Tracking Technologies

Our website and membership portal may use cookies or similar technologies to enhance user experience. Members can manage cookie preferences through their browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Members will be notified of significant updates through email or website notifications.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at: Florida Housing Coalition, 1311 N. Paul Russell Rd., B-201, Tallahassee, FL 32301. info@flhousing.org. 850-878-4219.